Qualys Homepage & Agent Experiences
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Security teams don't just need more risk data. Surface what matters, why it matters, and suggest what to do next.
Designing for Agentic AI | Complex B2B SaaS Flows | Data Visualizations
_Make risk understandable
Enterprise security data is fragmented, technical, and difficult to synthesize. The homepage needed to transform that complexity into a clear narrative of organizational risk.
_Make risk actionable
Understanding risk is only the first step. Security teams then need to investigate findings, evaluate possible actions, validate decisions, and reduce risk. AI agents assist the teams to do so!
01 / Turning complex risk into a narrative
Designing for the Enterprise ROC
A Risk Operationa Centre takes a broader, strategic view — pulling together risk signals like vulnerabilities, misconfigurations, compliance gaps, and third-party exposure into a single, business-aligned risk posture.
Surface what matters, why it matters, and what to do next. For, where there is a problem, we must provide a solution!
Data → Insight → Narrative → Action → Outcome
Before
The page shows data, but not a story.
Visual Weight of the information is not balanced. ⚖️
Primary and secondary information, all shown at once, brings clutter.
The colours used are not reflective of the emotion. 🤖
Smarter and Newer UI upgrade needed! ⚡
Let the data narrate your risk!
Homepage for Enterprise TruRisk Management:
Data Visualizations & Interactions
Designing intuitive interactions and meaningful data visualizations that make complexity feel simple—and a little magical.
02 / Designing for Agentic AI Experiences
Building trust in the Qualys Agent Systems for operations-heavy users
While designing Agentic AI workflows, one of our biggest challenges was building
trust.
By grounding recommendations with evidence, involving users at key decision points, and providing confirmation and feedback loops, we created agent experiences that help users act with confidence.
Secondly, for complex cybersecurity use cases, we embedded interactive UI within the conversation to make actions intuitive and enable customization.
Ease Decision-making with Evidence
When providing recommendations, backing them with relevant evidence and data helps users understand the reasoning and act with confidence.
Confirmation & Feedback
involving users at key decision points, and providing confirmation and feedback, we created agent experiences that help users act with confidence.
Interactive Chatbot
for complex cybersecurity use cases, we embedded interactive UI within the conversation to make actions intuitive and enable customization.
Manual task Assignment ➡️ Chat-based
To improve efficiency and encourage adoption of agent workflows across the Qualys platform, repetitive tasks and processes that require analysis or recommendations are being shifted to chat-based, assistant-first experiences.
Contextual Entry Points for Agents
Contextual entry points for agent workflows are placed throughout the product to improve discoverability and make them easier to access when users need them.
Master Agent: ROCky
An orcastrator for the workflows involving multiple agents working together to complete tasks.
03 / Data into Insights
Conceptualization and Design of Arrival & Burndown Graph | Data Visualizations
While working on the Risk Removal Velocity graph which enphasises on Mean Time to Remediate, I realized that MTTR alone doesn’t tell the complete story. It shows how quickly fixed findings were remediated, but not when findings arrived, when they were fixed, and how open findings accumulated over time.
To give users the complete picture of the vulnerabilities, we need two views together:
Findings flow: when findings arrived vs. when they were fixed, revealing the accumulation of open findings.
Risk Removal Velocity / MTTR: how quickly the fixed findings were remediated.
Together, these views show both risk accumulation and risk removal, giving a more complete picture of the organization’s risk posture.
Show status and recommendations as the next actionables.
And that’s how the Arrival & Burn Down view was born.
Transforming complex comparative data into clear, intuitive visualizations that make patterns, differences, and relationships easy to understand. The goal is to reduce cognitive load and help users quickly interpret information and make informed decisions.
With Qualys, I learned to design beyond screens—to turn complexity into clarity, risk into decisions, and AI into intelligent, agentic workflows. To question requirements, think in systems, and create AI & Product experiences that help users understand, trust and act with confidence.
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